Long-Term Services and Supports in Colorado: Piecing Together the Puzzle

CHI pieced together a ground-level view of Colorado’s long-term services and supports (LTSS) system, illustrating how confusing and frustrating it can be to navigate. Understanding the system is the first step in the process for state leaders to make it more efficient and effective.
March 10, 2023

Read Long-Term Services and Supports in Colorado in Flip Book Format.

Different agencies, different computer systems and different rules and regulations mark Colorado's long-term services and supports (LTSS) system. Often, it can be confusing and frustrating for the seniors and people with disabilities who must figure how to navigate it.

In 2012, CHI analysts conducted research and key informant interviews to piece together the LTSS Puzzle that is the LTSS system in Colorado. CHI released the Puzzle in November 2012, pulling together a ground-level view with the goal of understanding it at a basic level so work can proceed to make it more efficient and effective. (See the 2012 Aging and Disability Summit LTSS Puzzle handout and presentation.)

In September 2013, CHI released two accompanying publications.

CHI also hosted a full-day learning lab on September 26, 2013 to continue the conversation about accessing LTSS in Colorado and bring in outside expertise to deepen the discussion. Below are the agenda and presentations from the day. A summary will be available soon.